Terms of Service

With the submission of an order to Vitesse Supply Co., the customer confirms to have read, understood and accepted the terms and conditions.

Pricing
All prices are in Swiss Francs (CHF).
Shipping cost to countries other than Switzerland is not included in our prices; they are stated separately on completion of an order.
Prices for products offered on our website may change at any time, and we do not provide price protection or refunds in the event of a price reduction or promotional offering.

Payment

For order from outside of Switzerland payment can be made by Credit Card (Mastercard, Visa, American Express) or via Pay Pal. All data is transmitted securely via https (SSL-encryption). Custom duties and Taxes (V.A.T.) at the country of destination are always for the customers account.

Shipping
All our goods are shipped from Bern, Switzerland. We ship worldwide. We usually ship with Swiss Post. All goods are not insured against damage or loss, and have no tracking and or delivery confirmation. Most orders are shipped within 1 to 2 work days. We will contact you if there are any delays.

Damage During Shipping
All of our parcels are shipped insured. In case of damage during shipping please notify us upon receipt. We will refund or replace the merchandise at no cost, including shipping. Please be sure to retain all original packaging materials for at least two weeks.

Returns
ALL ORDERS FROM OUTSIDE OF SWITZERLAND ARE FINAL SALES, NO RETURNS. This may not apply if there is a fault with your item.

Privacy
Vitesse Supply Co. will store only customer data necessary for the transaction of a purchase and will use this data for this purpose only. All customer data is treated as confidential according to data protection law. Vitesse Supply Co. does not pass on customer data to third parties.

Applicable law
The relationship between Company and customers shall be governed by Swiss law. The courts of Bern, Switzerland, shall have exclusive jurisdiction to settle any dispute which may arise between Vitesse Supply Co. and the customers.